info@fire-doll.com

FAQs

Are your products high-quality?

Our products are made from some of the highest-quality materials available, and that allows us to deliver a premium experience to each of our customers. We have some of the highest-quality dolls on the market.

What are the benefits of TPE and Silicone?

The benefit of using these materials for our dolls is that they are durable and generally feel very close to what it feels like to touch actual skin. We utilize both of these materials in our dolls.

Should I get a doll with a removable vagina or a built-in vagina?

There are benefits to both types. The removable vagina is easier to clean and provides you with more customization options while the built-in vagina provides a more realistic experience for the customer.

What does “standing foot” mean

Standing foot is an option that you have with most dolls that allows you to stand up your doll. However, it is not recommended that you do this for an extended period of time since it can damage the doll.

How can I pay for my doll?

We accept many of the major payment providers including credit cards.

How long will it take for my doll to get to me?

The length of time that it takes for your doll to come in will depend on the individual order, but generally you can expect your doll to arrive 1-3 weeks after you place the order.

Where are the dolls made?

To provide our customers with the most affordable experience possible while also maintaining a high standard of construction and materials, each of our dolls is handcrafted in China before being imported.

How do I clean my doll?

We have a complete guide on cleaning your doll and otherwise maintaining it. Please visit the cleaning page to get more information on the maintenance of your doll.

Can I customize my doll?

There are various customization options that generally depend on which doll you order. You can also request a custom-made doll.

Do you have a money-back guarantee?

Customer service is always a priority for us, and that is why we make it easy to make things right if there is a defect or dysfunction with your doll. We are happy to repair or replace any defective parts on your doll.

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